How to Cancel Identity Guard

How to Cancel Identity Guard via Phone (Live Agent)

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Last 4 Digits of Account Holder’s Social Security Number
  • Date of Birth

Next, follow these simple steps

  1. Pick up your phone and call 800-452-2541
  2. Tell the rep you need to cancel
  3. Give the rep the info they need to find your account
  4. Request that the agent emails you confirmation or gives you a verbal confirmation code
  5. Keep the proof given to you for your records

More information about Identity Guard

Identity Guard is an identity theft protection company. The company was founded in 2001 by Intersections, Inc. Intersections, Inc. was founded in 1996. The headquarters are located in Chantilly, VA. The current Chief Executive Officer is Johan Roets. The company launched Privacy Now in 2016, which is an IBM Watson-enabled consumer identity theft and privacy service.

There are three memberships available: Value, Total, and Premier. All plans include IBM Watson Intelligence, $1M stolen funds insurance, a United States-based case manager, Risk Management score, online dashboard, and access to the mobile app. The Value Plan is available for $8.99 per month, and it includes alerts about your personal information on the dark web, high-risk transactions, and potential threats to your identity. It includes an Anti-Phishing mobile app and safe browsing extension. The Total Plan is $19.99 per month and it includes the same as the Value Plan plus alerts on credit changes, bank account takeovers, requests to open new accounts with your information, and monthly credit score updates. The Premier Plan is $24.99 per month and includes everything that the Value Plan and Total Plan includes plus 3-credit credit report monitoring and social insight reporting. Each plan is charged on a monthly recurring basis, usually on the same day of each month.

If you need to cancel your Identity Guard account, you can follow the cancellation instructions. The guide will give you insight about what pieces of information you will need when you contact the company, as well as detailed instructions on how to contact Identity Guard. Please continue reading for more information. Cancellation will ensure that you are no longer charged each month for the Identity Guard service.


Affiliated Charges

  • DBT HOLD on 09/12/16 / Expires on 09/15/16 IDENTITY GUARD 800-214-4791 VA
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  • IDENTITY GUARD 800-214-4791 VA Date 06/13/16 0 0
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  • IDENTITY GUARD 800-214-4791 VA Date 08/12/16 0 0
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  • PURCHASE AUTHORIZED ON 08/01 IDENTITY GUARD 800-214-4791 VA S386214470811672 card
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  • RECURRING PAYMENT AUTHORIZED ON 01/05 IDENTITY GUARD 800-214-4791 VA S386005571363474 card
  • RECURRING PAYMENT AUTHORIZED ON 02/05 IDENTITY GUARD 800-214-4791 VA S466036547934472 card
  • RECURRING PAYMENT AUTHORIZED ON 03/04 IDENTITY GUARD 800-214-4791 VA S586064541883624 card

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