How to Cancel Fitness First

How to Cancel Fitness First via Certified Mail

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Password
  • Username
  • Account Number
  • Date of Birth
  • Amount of Last Charge
  • Date of Last Charge
  • Last 4 Digits of Card
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation

Next, follow these simple steps

  1. Create a letter and request cancellation within it. Provide all of your account info as listed. Sign and date the letter and keep a copy for your records.
  2. Use certified mail to send the letter to the address provided to you by the gym
  3. Pick up your phone and call the phone number for the gym you signed up at or attended most frequently after your letter is received to ensure your account is cancelled
  4. Request that the agent emails you confirmation or gives you a verbal confirmation code
  5. Keep the proof given to you for your records

How to Cancel Fitness First via Phone (Live Agent)

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Billing Address
  • Account Number
  • Date of Birth
  • Amount of Last Charge
  • Password
  • Username
  • Email Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge

Next, follow these simple steps

  1. Pick up your phone and call the phone number for the gym you signed up at or attended most frequently
  2. Request that the agent walk you through the steps to cancel your account
  3. Give the rep the info they need to find your account
  4. Ask if you are in a contract or free to cancel
  5. If asked to send a letter follow our instructions to do so!

More information about Fitness First

Fitness First is an international fitness center brand that was founded in 1993. The business was founded in the United Kingdom by Marc Balfour with the first club opening in 1993 in Bournemouth, United Kingdom. The company expanded and operated fitness clubs in a number of countries until much of the business was sold between 2016 and 2017. As of 2014, there were 360 clubs operating under the Fitness First brand in 17 countries around the world. Fitness First clubs offer group fitness classes, personal training, team workouts, cardio and strength training equipment, and achievement awards for members to celebrate progress.

Memberships in the United Kingdom are offered in a number of tiers depending on how many gyms the member wishes to have access to, as well as discounted memberships for students. A standard multi-gym membership is offered in 3 plans, monthly, 6-month, and annually. Monthly plans start at $58.00 per month, which is billed every 30 days and can be cancelled at any time. 6-month memberships are billed at $48.00 per month and must be kept for 6 months before cancelling. Annual commitments are billed at $38.00 per month and have a 1-year minimum commitment before they may be cancelled. Memberships in Australia are in 2 tiers, Platinum and Passport with prices that range from $29.00 to $37.00 per week with a $99.00 startup fee and contracts in either 3, 12, or 18-month terms.

Exceptions may be offered for specific circumstances to cancel before the end of the commitment. More information about how to cancel a Fitness First membership that is in or out of commitment is located on this page.

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