How to cancel DTE Energy

How to Cancel DTE Energy via Phone (Live Agent)

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Next, follow these simple steps

  1. Pick up your phone and call 800-477-4747
  2. Tell the rep you need to cancel
  3. Give the rep the info they need to find your account
  4. Request that the agent emails you confirmation or gives you a verbal confirmation code
  5. Keep the proof given to you for your records

More information about DTE Energy

DTE Energy is an energy company. The company is headquartered in Detroit, MI. The company currently services over 2.2 million customers in southeastern Michigan. The Executive Chairman is Gerard M. Anderson. The President and Chief Executive Officer is Gerardo Norcia. They also provide natural gas service to 1.3 million customers in the state of Michigan. DTE Energy maintains 22 coal-fired generating stations in the state of Michigan. DTE Energy owns several subsidiaries, including DTE Electric Company, DTE Gas, DTE Midstream, DTE Power & Industrial, and DTE Energy Trading.

Gas and electric will vary. There are almost a dozen different rate plans offered that are created to meet the individual needs of customers. Prices will also fluctuate each month, depending on usage. You can sign up for services on the DTE Energy website. You will first need to enter the new service address. After you have entered the service address, you will need to verify the address. Then, you will have a chance to see the products offered and choose the one that works best for you. After the initial page, you will be lead to the second page where you will enter your personal information. You will then need to select a service start date. The next page will capture your billing and contact information. This will also be the time that you pay any relevant deposits. Once you have entered all of the required information, you will need to review the information that you have inputted and submit it to DTE Energy.  You will then receive more information via email regarding the next steps to turn your service on at your service location.

If you would like to cancel your DTE Energy services, follow the cancellation instructions that are included on this page.


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