How to Cancel

How to Cancel via Web Chat

First, gather this information that you may need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • First 6 and Last 4 digits of the Credit you are being charged on
  • Date of Last Charge
  • Amount of Last Charge

Next, follow these simple steps

  1. Goto the website
  2. Click the link that reads chat to begin your chat with customer service
  3. Enter the info that is requested
  4. Tell the rep you need to cancel
  5. Ask if you can be granted a refund
  6. Request that the agent emails you confirmation or gives you a verbal confirmation code
  7. Make sure that you won’t be charged again by asking the rep
  8. Keep the proof given to you for your records

More information about

DCBiller is a payment processing company that provides billing and customer support to various businesses. The service was founded in 2012 and is operated under the umbrella of Delta Blue LLC, with headquarters located in Las Vegas, Nevada. Alan Henning currently runs the business, which provides the billing and various other support services for hundreds of websites around the world.

DCBiller provides billing services for businesses in order to help ensure confidentiality, especially for adult entertainment and other adult-oriented websites. Customers may prefer to have the billing company name show up on their billing statements rather than the name of the website or business they have signed up with for a variety of reasons. Pricing will vary depending on where the subscription originated and each website that has been subscribed to will have their own billing cycles. Many subscriptions can be cancelled at any time since most of the sites do not have a minimum time commitment on the subscription, but it is recommended to check the information received when signing up for more details on the subscription term and pricing. Cancellations can be handled via the website where you originally signed up for the membership, or via DCBiller’s customer support department. For customers who are unsure of their login information and what site the membership comes from originally, that information can be obtained via the DCBiller website using your email address and credit card number to look up the transaction. Refunds may or may not be available when cancelling a subscription billed through DCBiller, depending on the policies of the website where the membership was obtained initially. More information has been collected and is included below to help you cancel a subscription that is billed through DCBiller.

Affiliated Charges

  • Misc. Debit DCBILLER.COM
  • Visa Check Card DCBILLER.COM MC

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