How to Cancel Birchbox

How to Cancel Birchbox via Phone (Live Agent)

First, gather this information that you may need

  • First Name
  • Last Name
  • E-mail Address on account
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)

Next, follow these simple steps

  1. Pick up your phone and call 1-(877) 487-7272
  2. Tell the rep you need to cancel
  3. Give the rep the info they need to find your account
  4. Make sure that you won’t be charged again by asking the rep
  5. Request that the agent emails you confirmation or gives you a verbal confirmation code
  6. Keep the proof given to you for your records

How to Cancel Birchbox via Phone (Live Agent)

First, gather this information that you may need

  • First Name
  • Last Name
  • E-mail Address on account
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)

Next, follow these simple steps

  1. Goto the website 2. Go to https://support.birchbox.com/hc/en-us#
  2. Choose “Schedule a call with a Discovery Specialist”
  3. Tell the rep you need to cancel
  4. Give the rep the info they need to find your account
  5. Make sure that you won’t be charged again by asking the rep
  6. Request that the agent emails you confirmation or gives you a verbal confirmation code
  7. Keep the proof given to you for your records

How to Cancel Birchbox via Web Chat

First, gather this information that you may need

  • First Name
  • Last Name
  • E-mail Address on account
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)

Next, follow these simple steps

  1. Goto the website https://support.birchbox.com/hc/en-us#
  2. Click the link that reads “web chat” in the bottom right corner of the screen
  3. Give the rep the info they need to find your account
  4. Tell the rep you need to cancel
  5. Make sure that you won’t be charged again by asking the rep
  6. Request that the agent emails you confirmation or gives you a verbal confirmation code
  7. Keep the proof given to you for your records

More information about Birchbox

Birchbox is a monthly subscription service, offering beauty products. The company was founded in September 2010 by founders, Katia Beauchamp, and Hayley Barna. Both Beauchamp and Barna were Harvard Business School graduates. Birchbox partners with over 1000 brands and includes the brands’ product samples in their monthly subscription boxes. Birchbox currently has over a million monthly subscribers. The company is based in New York City, New York.

Upon signing up for Birchbox, you will be asked to create a “Beauty Profile”. Your profile will include your preferences when it comes to skincare, hair care, makeup, and general style. Each month, you will receive five beauty samples, ranging from makeup, skincare, haircare, or fragrances. You will be able to change your personal preferences within your Beauty Profile. Your profile is used to curate your monthly boxes. A Birchbox monthly subscription is $10 per month. You can also purchase a 6-month subscription for $60. A yearly subscription is available for $110. All boxes include free shipping. Birchbox ships monthly shipments out on the 10th of every month. It may take up to 10 business days for your Birchbox to arrive. You will also have the option of purchasing full-sized versions of some of the products. There may be special discounts available if you decide to purchase a full-sized product. There are seasonal boxes available, too. This will allow you to enjoy themed products.

If you would like to cancel Birchbox, you can follow the cancellation instructions on this page. We have included a step-by-step guide for you to follow and effectively cancel your membership. The guide will include what pieces of information you will need to have handy, as well as specific contact details to reach out to the company.


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