How to Cancel AT&T Go Phone

How to Cancel AT&T Business via Phone (Live Agent)

First, gather this information that you may need

  • Account holder name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Email address on the account
  • Phone number on the account

Next, follow these simple steps

  1. Pick up your phone and call 1-888-944-0447
  2. Tell the rep you need to cancel
  3. Give the rep the info they need to find your account
  4. Make sure that you won’t be charged again by asking the rep
  5. Request that the agent emails you confirmation or gives you a verbal confirmation code
  6. Keep the proof given to you for your records

More information about AT&T Business

AT&T GoPhone, now called AT&T PREPAID, was originally created by McCaw Cellular founder Craig McCaw in 1987. It was purchased by AT&T Wireless in 1995, which was then purchased by Cingular in 2004. GoPhone brand name was still in effect until 2017 despite numerous name and company changes since its conception 32 years ago. In 2017, GoPhone was officially rebranded as AT&T PREPAID.

AT&T PREPAID allows customers to prepay monthly for their mobile services with no contracts and no extra or hidden fees. Many customers enjoy a prepaid service plan to prevent the possibility of going over their monthly allotted data, minutes or texts, hence preventing the possibility of expensive overage charges. Service areas for AT&T PREPAID include the United States, Puerto Rico and the U.S. Virgin Islands. Recent numbers show that there are over 7 million AT&T PREPAID customers.

There are plenty of monthly plans available with a variety of features giving customers maximum personalization for their mobile service. The four most common plans cost $35, $50, $65 and $85 per month – each with a discount from $5 to $15 per month for customers choosing AutoPay. The various plans may include mobile hotspots, HD video streaming, talk and text to Mexico and Canada, unlimited text to over 100 countries and unused data rollover to the next month on the limited plans. Some customers that use their phones much less frequently may opt for the $2 daily plan for unlimited nationwide talk and text that are paid only on days used, or a plan that simply costs 25 cents per minute on nationwide calls.

If you are a current customer of AT&T GoPhone, now called AT&T PREPAID, and would like to cancel your service, we can help. Included here are the ways to contact the company plus the information you’ll want to have handy when you do. Continue reading this article for more details.


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